Overview
At Maus Nissan of Brooksville, every customer deserves top-notch care, regardless of their financial situation. In 2024, they exceeded expectations by transforming challenges into opportunities with access to DigniFi’s innovative financing solutions.
From January to September 2024, Maus Nissan empowered 144 customers access over $451,840 in fast, easy financing, transforming potential walk-offs into loyal, satisfied customers. Their exceptional efforts earned them DigniFi’s prestigious Top Producer Award for their region in Q1. Thanks to their partnership with DigniFi, customers no longer had to defer critical repairs or upgrades—leaving the dealership with safer, better-performing vehicles and peace of mind.
This forward-thinking approach not only drove revenue but also solidified Maus Nissan’s reputation as a dealership that truly cares about its customers, creating win-win outcomes for all.
The Challenge
Customers often face tough decisions when unexpected repair costs arise or when there’s a need to purchase additional maintenance packages. For many, the inability to pay upfront means postponing critical services or walking away entirely.
For Maus Nissan, this presented a dual challenge: lost revenue and missed opportunities to deliver comprehensive care. They needed a solution that allowed customers to say “yes” to necessary repairs and even upgrades without being constrained by immediate financial limitations.
The Solution
Maus Nissan partnered with DigniFi to offer access to fast and easy financing options that could be accessed on the spot. With DigniFi, customers could finance items such as
urgent repairs to preventative maintenance and premium upgrades—transforming moments of hesitation into moments of action.
The dealership trained their team to seamlessly incorporate financing discussions naturally during consultations, making it easy for customers to understand the value and affordability of the services offered.
The Results
The partnership between Maus Nissan and DigniFi yielded outstanding results:
- 451,840 in Financed Sales: Revenue that may have been lost to deferred repairs was captured, driving growth for Maus Nissan.
- 144 Customers Helped: Each customer was able to proceed with needed repairs and services without financial stress.
- Increased Upsells: By offering access to financing, Maus Nissan presented higher-value service packages and additional repairs, boosting overall service sales.
Why It Matters
Maus Nissan’s story illustrates the transformative impact of offering accessible financing solutions:
- For Customers: Access to financing removes financial barriers, making necessary services and premium options available to all.
- For Dealerships: Offering financing boosts service sales and strengthens customer trust, ensuring long-term loyalty.
Maus Nissan of Brooksville exemplifies how, with the right tools and commitment to customer care, dealerships can turn financial challenges into opportunities—for both their customers and their business.
*All DigniFi credit products are issued by WebBank.
